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Uninstall Microsoft Dynamics AX

This topic explains how to uninstall Microsoft Dynamics AX by using Add or Remove Programs on the Control Panel.

Databases, log files, and application files must be removed manually. Information about how to manually remove components is also included in this topic.

Uninstall components by using Add or Remove Programs

Use this procedure to remove Microsoft Dynamics AX components.

  1. Open Add or Remove Programs. (Start > All Programs > Control Panel > Add or Remove Programs).
  2. Select the component that you want to remove, and then click Remove. The components that are listed in the following table can be removed.

Option

Removes

Microsoft Dynamics AX Components

Selecting this option removes the following components:

o Client

o Role Centers and the Enterprise Portal framework

o Workflow

o Reporting extensions

o Debugger

o Enterprise Portal developer tools

o Reporting tools

o .NET Business Connector

o AIF Web services

o BizTalk adapter

o Synchronization proxy for Microsoft Office Project

o Synchronization service for Microsoft Office Project

This option removes all components that are installed on the local computer. You cannot select to remove individual components.

Microsoft Dynamics AX Client Help Files

Select this option to remove all Help files in all installed languages. You should not remove Help files unless the client is also being removed.

Microsoft Dynamics AX Object Server (instance name)

Select this option to remove a specific Application Object Server (AOS) instance.

Before you remove an AOS instance, use the Microsoft Dynamics AX Configuration utility to point all clients to a valid AOS instance, or update the shared configuration file.

When you remove an AOS instance, it is not automatically removed from the list of batch and load balancing servers. After you uninstall an AOS instance, you must manually delete it by using the Server configuration form or the Cluster configuration form.

  1. A message box asks you to confirm that you want to uninstall. To proceed, click Yes.

Remove remaining components manually

If you choose to remove an entire installation, some components remain after Add or Remove Programs is finished. The following table provides more information about removing components manually.

To remove this

Do this

Application files

Delete the application file directory from the location that you installed it to.

Database and log files

Use database server administration tools to delete the database and log files.

Role Centers and the Enterprise Portal framework

Delete Web sites by using SharePoint Central Administration.

Reporting extensions

· Delete SQL Server Reporting Services objects, such as data sources, reports, and report models by using Reporting Services.

· Delete the contents of the Microsoft Dynamics AX report folder.

Analysis extensions

Delete SQL Server Analysis Services objects, such as databases, cubes, and models by using Analysis Services.

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